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Contact Us

Questions or feedback about our games? Send us a message.

Hubungi Kami

Ada pertanyaan, saran, atau butuh bantuan? Kami senang mendengar dari Anda! Pilih salah satu cara di bawah ini untuk menghubungi Sketch Dev Studio.

Cara Menghubungi

📧 Email Umum

support@sketchdev.my.id

 🛠️ Dukungan Game

support@sketchdev.my.id

 🔒 Privasi

support@sketchdev.my.id

 📜 Legal

support@sketchdev.my.id

Alamat & Jam Operasional

  • 📍 Alamat: Indonesia
  • 🕐 Jam Kerja: Senin–Jumat, 09.00–17.00 WIB
  • ⏱️ Waktu Respons: 1–3 hari kerja
  • 🌐 Website: sketchdev.my.id
💡 Tips: Untuk mempercepat respons, sertakan nama game, versi aplikasi, dan jenis perangkat Anda saat menghubungi kami.

Email Kami

Kirim pesan langsung ke support@sketchdev.my.id. Kami membalas dalam 1–3 hari kerja.

📨 Kirim Email

Pertanyaan yang Sering Diajukan (FAQ)

❓ Bagaimana cara melaporkan bug?

Kirim email ke support@sketchdev.my.id dengan judul "Bug Report: [Nama Game]". Sertakan screenshot, versi aplikasi, dan jenis perangkat.

❓ Bagaimana cara meminta pengembalian dana?

Semua pembelian diproses oleh Google Play. Untuk pengembalian dana, hubungi Google Play Support terlebih dahulu sesuai kebijakan mereka.

❓ Apakah game bisa dimainkan offline?

Sebagian besar game kami bisa dimainkan offline. Namun beberapa fitur mungkin memerlukan koneksi internet.

❓ Bagaimana cara menghapus data saya?

Kirim permintaan ke support@sketchdev.my.id dengan subjek "Hapus Data". Kami akan memproses dalam 7 hari kerja.

❓ Apakah kalian menerima kerja sama?

Ya! Kirim proposal ke support@sketchdev.my.id dengan subjek "Kerja Sama".

Ikuti Kami

Dapatkan update terbaru tentang game dan proyek kami melalui media sosial:

Kami siap membantu Anda

✏ Sketch Dev Studio

"Dari goresan, jadi game."

Beranda Kebijakan Privasi Syarat & Ketentuan Kontak

Contact Us

Have a question, suggestion, or need help? We'd love to hear from you! Choose one of the ways below to contact Sketch Dev Studio.

How to Reach Us

📧 General Email

support@sketchdev.my.id

 🛠️ Game Support

support@sketchdev.my.id

 🔒 Privacy

support@sketchdev.my.id

 📜 Legal

support@sketchdev.my.id

Address & Operating Hours

  • 📍 Address: Indonesia
  • 🕐 Working Hours: Monday–Friday, 09:00–17:00 WIB
  • ⏱️ Response Time: 1–3 business days
  • 🌐 Website: sketchdev.my.id
💡 Tip: To speed up our response, please include the game name, app version, and your device type when contacting us.

Email Us

Send your message directly to support@sketchdev.my.id. We reply within 1–3 business days.

📨 Send Email

Frequently Asked Questions (FAQ)

❓ How do I report a bug?

Email support@sketchdev.my.id with the subject "Bug Report: [Game Name]". Include screenshots, app version, and device type.

❓ How do I request a refund?

All purchases are processed by Google Play. For refunds, please contact Google Play Support first according to their policy.

❓ Can the games be played offline?

Most of our games can be played offline. However, some features may require an internet connection.

❓ How do I delete my data?

Send a request to support@sketchdev.my.id with the subject "Data Deletion". We will process it within 7 business days.

❓ Do you accept collaborations?

Yes! Send your proposal to support@sketchdev.my.id with the subject "Collaboration".

Follow Us

Get the latest updates about our games and projects through social media:

We're here to help you

✏ Sketch Dev Studio

"From sketch, to game."

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